How to get help

How to file a support ticket or connect with Live Chat

Access the LINDEN HOME KNOWLEDGE BASE here.

Access the SUPPORT PORTAL here.

If you continue to have problems with your Linden home, and as a premium account holder, you’re eligible for live chat and case support from the Support Portal. If you need support for your Linden Home:

  1. Go to the Support Portal and choose Submit a Support Ticket.

2. Select Land and Region from the first dropdown menu.

3. Select Linden Home Issues from the second dropdown menu.

4. Fill out the required fields; make sure to include as much relevant information as possible when describing your issue.

5. Click Submit to submit your support case.

Or get help via Live Chat.

Click the blue button at the bottom right corner to open the Live Chat feature.